On an eventThe same model, on an event clock
A festival compresses the whole organisation into a weekend. The controller needs the site live, the gate supervisor needs one number, the producer needs the acquittal, and the licensee needs the condition they are held to.
The control room
The event controller and the operations manager holding the whole site.
- Occupancy by zone against the limit, live, with the rate of change beside it
- Gate throughput and the queue building at each entry
- Every zone threshold crossing, on the board and in the log, with the time it cleared
- The incident timeline as it is written, so the debrief starts already built
When
When a reading crosses a line · When something happens · On a schedule
How
A screen on the wall · The site dashboard · Push to the crew app
The whole site, live, plus the full timeline for the debrief.
Gate and door crews
The supervisors on the entries who can open a lane or hold a queue.
- The count at their own door against the limit the venue sets
- A call to open or hold, from the controller, with the number that prompted it
- The barrier and queue state at their gate and the one either side of it
When
When a reading crosses a line · When something happens
How
Push to the crew app
Their gate and its neighbours. Counts and states, never identity.
Safety and medical
The crowd-safety officer and the medical lead.
- Density by zone, read the way a safety case reads it, against the thresholds in the plan
- The zones building fastest, ranked, so a crew is moved before the call
- An alert on every threshold crossing, with the zone and the time
When
When a reading crosses a line · When something happens
How
Push to the crew app · A screen on the wall · The site dashboard
Density and occupancy by zone. Advisory: it informs a decision your safety officer makes, and it is not a safety system.
The producer
Whoever holds the budget and answers to sponsors, investors or the board.
- Attendance: unique visitors and entries, by day and across the run
- Dwell at the places you sold: the sponsor activation, the bar, the stage
- Whether the site plan worked, zone by zone, against last year where there is a last year
- The post-event report, written and dated, for the acquittal and the sponsor pack
When
On a schedule · At a milestone · When somebody asks
How
The site dashboard · A signed document · Email, scheduled
Every measure, during and after. No alerting: this is the reporting route.
Sponsors and rights holders
The partners who bought a position and need to see what it delivered.
- Dwell and reach at their own activation, for their own dates
- A one-page result they can put in front of their own board
When
On a schedule · When somebody asks
How
A signed document · Email, scheduled
Their own activation only, for their own dates. Nothing else on the site is visible to them.
The venue or the council
The landowner, licensee or authority the licence conditions sit with.
- Occupancy against the licensed capacity, for the licensed hours
- Noise at the boundary against the condition, with the time and the duration
- A compliance summary for the period, dated and exportable
When
When a reading crosses a line · On a schedule
How
The site dashboard · A signed document
The conditions they hold you to, and nothing beyond them.