Retail

Turn Footfall Into Understanding

CrowdSense helps retailers and landlords understand how people use their spaces — measuring footfall, conversion, dwell and repeat visits to optimise layout, staffing and merchandising, all without collecting personal identifiers.

Retail footfall and conversion analytics
Why CrowdSense

Spatial Analytics for Physical Retail

Bring the kind of conversion and behaviour insight online retailers take for granted into your physical spaces.

Footfall & Conversion

Measure how many people pass, enter and convert — and understand what turns a passer-by into a customer.

Layout & Merchandising

See which zones, displays and touchpoints capture attention, and optimise your layout to lift dwell and engagement.

Always-On Measurement

For permanent installations, get continuous, long-term reporting on the full CrowdSense suite of metrics.

Metrics

The Metrics That Move Retail

Understand performance store-by-store and zone-by-zone, then benchmark against your wider estate.

Conversion Rate

Understand not just how effective your experience is at converting passers-by into engaged visitors, but what’s driving those conversions.

Dwell Time

How long do visitors spend with your experience? Optimise your layout to encourage longer, more meaningful dwell.

Repeat Visits

How does the experience differ for first-time visitors versus returners? Understanding behaviour over time lets you hone its effectiveness.

Traffic Over Time

Identify patterns in traffic around key programming moments, marketing initiatives, weather, event type and day of the week.

Ways to Buy

Measurement That Works for You

For long-term and permanent installations, our Always-On model delivers continuous measurement and reporting — alongside flexible Credits and On-Demand options.

Maximum Flexibility

Credits

The Credits model gives you maximum flexibility over how and when you deploy hardware. With Standard and Premium options, you control the granularity and breadth of metrics needed to maximise your measurement.

Bespoke Solutions

On-Demand

For large-scale, bespoke events that need customised reporting and on-site deployment, On-Demand unlocks tailored reporting and white-glove service to ensure every measurement objective is met.

Year-Round Measurement

Always-On

For retail spaces and long-term or permanent installations, Always-On gives you access to the full CrowdSense suite of metrics with mechanisms for continuous, long-term reporting.

See What Your Spaces Can Reveal

Take advantage of this opportunity to explore our platform.

CrowdSense analytics dashboard