Brochures, Sheets and Guides
Every document twice: a page to read online and a PDF to print, attach or forward to whoever signs off.
CrowdSense Desktop
CrowdSense Desktop specification sheet
What it does, the hardware each feed needs, cameras, angles, object sizes and the installer.
CrowdSense Desktop plans and pricing
Event pass, always-on bands, the free trial, what counts as one event, and what is included.
Getting started with CrowdSense Desktop
Sign up, install, ask us to activate, connect cameras and draw your first lines.
Video analytics solutions
Video analytics solutions overview
All sixteen jobs CrowdSense Desktop does, on one page each line.
People counting solution sheet
Entries, exits and footfall at gates, doors and walkways.
Queue counting solution sheet
Queue length and wait time at gates, bars and counters.
Live occupancy monitoring solution sheet
A running total inside, with alerts before capacity.
Vehicle counting solution sheet
Cars, vans, trucks, buses and bikes, counted by type.
Vehicle speed detection solution sheet
Average and peak speeds from two calibrated lines.
OOH audience intelligence solution sheet
Passers-by, dwell and traffic at screens and billboards.
Face, gender and age detection solution sheet
Anonymous age-band and gender estimates, never recognition.
Parking analytics solution sheet
Car park occupancy, entries, exits and dwell, live.
On-premise & private AI solution sheet
The AI runs on your own PC. Video never leaves the site.
Retail analytics solution sheet
Footfall, conversion, queues and dwell for stores and pop-ups.
Airport & transport hub analytics solution sheet
Passenger flow, queues and kerbside traffic at hubs.
Anti-tailgating security solution sheet
Alerts when someone follows another through a controlled door.
Library people counting solution sheet
Visitor counts, busy hours and occupancy for libraries.
Perimeter security solution sheet
Zone, line and loitering alerts for closed areas.
Video analytics API & webhooks solution sheet
Real-time camera events over a REST API and webhooks.
Custom objects AI counting solution sheet
A model trained on your footage to count your own objects.
CrowdSense Desktop help
System requirements
The Windows PC, processor, memory and network CrowdSense Desktop needs, and how many feeds a computer can carry.
Install the app and sign in
Download the Windows installer, get past SmartScreen, check the file, then sign in once your account is activated.
Your free trial, event pass and activation
How the 14-day trial works, the event pass dates, and what we check before switching your feeds on.
Plans, billing and cancelling
Event pass and always-on prices, GST, invoices, changing feeds, and the Manage billing button on your account page.
Add a camera: discovery, wizard or stream address
Three ways to bring a camera into CrowdSense Desktop, the scenario questions it asks, and the per-camera settings.
Camera placement and angles for counting
Where to mount cameras for people, vehicle and face counting, the angles each profile expects, and the smallest object it sees.
Choose and tune a detection profile
The AI and basic motion profiles, detection thresholds, calibration, the area of interest, and custom objects.
Lines, zones and the events they create
Draw counting lines and zones, choose directions and object types, and understand every event the app sends.
Live occupancy, queues and dwell time
Turn line and zone events into a live head count, a queue length, vacancy, dwell time, traffic-light screens and alerts.
Speed and turning counts with speed lines
Set up a speed line, read speeds in km/h, and count vehicles by the path they take through a junction.
Age and gender estimates, and privacy
What the faces profile estimates, how to set the camera up, the reports it feeds, and the privacy rules around it.
Dashboards and reports
Build dashboards in the portal, choose the right report type, and set periods, steps, filters and series.
Share, export and embed reports
Download CSV and PNG, share a dashboard by link, embed live reports on screens and websites, and schedule email reports.
Locations, feeds and your team
What a location is in the portal, switching feeds on and off, locking down the app, inviting people and the account settings.
REST API and webhooks
Pull events, totals and hourly counts from the REST API, and receive every event in real time by webhook.
A camera will not connect or keeps dropping
Fix a camera that is not discovered, shows a network error, keeps reconnecting or gives a broken picture.
Location offline: power, sleep and firewall
Keep the PC awake and counting through restarts, and let it reach the cameras and the portal through your firewall.
High CPU or GPU load and missed counts
Bring the computer’s load down when it runs hot, lags or misses objects, and know when it is time for a bigger PC.
Counts look too high, too low or drift
Find out why a count disagrees with reality: placement, profile, threshold, calibration, overlapping zones or the reset time.
Feeds not counting: activation and feed limits
A camera shows in the app but no numbers reach the portal: activation, enabled feeds, plan limits and event dates.
Legal
Terms of service (incl. CrowdSense Desktop)
The terms every plan is sold under, with the CrowdSense Desktop section.
Privacy policy
What we collect, why, and how long we keep it.
Try It Free for 14 Days
Card now, nothing charged for two weeks, cancel any time before.
