Skip to content
Video analytics · Airport & transport hub analytics

Passenger Flow, Queues and the Kerb, From the CCTV You Have

Measure the flow through entrances and corridors, the queues at check-in and screening, and the vehicles at the kerb. At airports, stations and the shuttle hubs that empty a stadium.

Passenger flow both ways
Queue length and wait
Kerbside vehicles
Into your ops systems
The Problem

A Hub Moves on a Timetable. Crowds Arrive in Waves.

A flight lands late, a match finishes early, a train is cancelled, and a terminal or a station fills faster than the plan. Screening lines back up, the kerb jams and the shuttle queue stretches down the street.

Most hubs already have cameras on every one of those places. Counting from them gives operations live flow, queue and kerbside numbers to act on, and the history to plan for the next wave.

Capabilities

What Operations Can See

Flow through entrances and corridors

Two-way counts at doors, gates and corridors, by hour and day.

Queues at check-in and screening

Queue length and wait time per zone, with alerts when a threshold is crossed.

Occupancy of lounges and gates

Live occupancy of waiting areas against their capacity.

Kerbside vehicles

Cars, vans and buses counted and timed in drop-off and pick-up zones.

Heatmaps and tracks

Where people move and gather across a concourse, for layout and concession decisions.

Into your systems

REST API and webhooks into operations systems, plus widgets for staff and passenger screens.

How It Works

Measure a Hub in Four Steps

  1. 01

    Install on a Windows PC

    Download CrowdSense Desktop and install it on a Windows 10, 11 or Server PC on the same network as your cameras, then sign in.

  2. 02

    Add your cameras

    Paste in each camera’s RTSP address, find it over ONVIF, or plug in a webcam. Choose the detection profile that fits each camera: people, vehicles and people, or faces.

  3. 03

    Draw lines and zones

    Lines across entrances and corridors, zones over queues, lounges and kerbside bays.

  4. 04

    Run on the numbers

    Flow, queues, occupancy and kerbside traffic in one portal, with alerts and webhooks.

Camera set-up

Where to Put the Camera

Detection profile: whichever fits each camera. Any IP camera that streams over RTSP works, with ONVIF optional, and so does a USB webcam.

Hardware and camera requirements →
  • Mount anywhere from looking straight down (0°) to level with the scene (90°). For doorways, a view from above and in front of the flow keeps people from hiding behind each other.

  • A person needs to fill at least 3% of the frame’s width. If they look tiny on screen, zoom in or move the camera closer.

  • For vehicles, use the AI vehicles & people profile and a camera angle between 20° and 90°: angled or side-on, not straight down.

  • A high camera over a queue or concourse separates people better than one at head height.

  • Large hubs spread feeds over several PCs. Each reports to the same portal.

Pricing

Pay per Camera, per Event or per Month

All prices in Australian dollars, excluding GST. One feed is one camera stream.

Event pass

$195

per feed, per event

One event is one primary location, one name and branding, up to 5 days. Feeds go live 14 days before the first day for set-up and testing; dashboards and the post-event report stay readable for 3 months after.

Always-on

From $39

a feed a month, yearly plan

For venues that count every day. Month to month it is $69 a feed for up to 9 feeds, and less at volume. Every band is on the pricing page.

Free trial

14 days

up to 4 feeds

A card is taken at sign-up. Nothing is charged until day 15, and you can cancel any time before then.

No cameras where you need them? For events, we hire Vision Nodes and the crew to install them.Get an events quote.

Download this as a PDF· All brochures and sheets

Who It's For

Who Runs It at a Hub

Stadium and event transport

Shuttle, rail and rideshare hubs at ingress and egress, when thousands move at once.

Regional airports

Terminal flow, screening queues and the kerb, from existing CCTV.

Rail and bus interchanges

Platform and concourse crowding and queue data for operations.

Ports and ferry terminals

Boarding queues and terminal occupancy around each departure.

Privacy

Video Stays on Your PC. Only the Numbers Leave.

CrowdSense Desktop analyses the video on the Windows PC it is installed on. What reaches the portal is text: a line was crossed, a zone filled, a queue grew. No video and no images are uploaded, and nothing sent can identify a person.

The software detects people and vehicles so it can count them; it does not identify anyone. No facial recognition, no biometric identification of people. Ever. Your cameras, your recordings and your footage stay on your site, under your control.

FAQ

Airport & transport hub analytics, Answered

Does it work with our existing CCTV or VMS?

It works with any camera stream available over RTSP, whether from the camera directly or from a recorder. ONVIF helps find the streams but is not required.

Can alerts reach our operations centre?

Yes. Threshold alerts appear in the portal and can fire webhooks into the systems your operations team already uses.

Does it identify passengers?

No. It counts people and vehicles and measures queues. It does not identify anyone, read plates or recognise faces.

How many cameras can one PC run?

An i7 with 32 GB runs about 7 to 15 AI feeds, and an i9 with 64 GB and a GeForce RTX card 30 or more. Larger sites use several PCs.

See the hardware guide

Can we run it for one event?

Yes. An event pass is $195 per feed for an event of up to 5 days, ex GST.

See pricing

Try It Free on Your Own Cameras

14 days free on up to 4 feeds. Install on a Windows PC, add a camera, draw a line.

CrowdSense analytics dashboard