Visitor Numbers Your Council Report Can Stand On
Count visitors at every library entrance, see the busy hours and the popular spaces, and report the same way every month. From the cameras the library already has, with the video kept in the building.
The Door Counter Broke in March. Nobody Noticed Until June.
Libraries report visitor numbers to councils, funders and state bodies, and the numbers decide budgets and opening hours. Old beam counters miss groups, break quietly and only count one door.
Counting from the cameras already at the entrances gives consistent visits at every door, busy hours, occupancy and the use of each space, ready for the monthly report and for planning events and programs.
What a Library Gets
Visits at every entrance
Two-way counts at each door, rolled into hourly, daily, weekly and monthly totals.
Busy hours and days
When the library fills and empties, for rosters and opening hours.
Live occupancy
How many people are in the building or a room right now, shown on a screen if you like.
Popular spaces
Zones and heatmaps show which areas, study spaces and collections people use.
Events and programs
Attendance at story time, talks and exhibitions, counted at the room door.
Every branch together
Each branch in one portal, with reports for council and unlimited users with roles.
Count a Branch in Four Steps
- 01
Install on a Windows PC
Download CrowdSense Desktop and install it on a Windows 10, 11 or Server PC on the same network as your cameras, then sign in.
- 02
Add your cameras
Paste in each camera’s RTSP address, find it over ONVIF, or plug in a webcam. Choose the AI people profile.
- 03
Line the entrances
Draw a counting line across each entrance and a zone over any space you want to measure.
- 04
Report each month
Visits, busy hours and occupancy in the portal, with scheduled reports for council.
Where to Put the Camera
Detection profile: AI people. Any IP camera that streams over RTSP works, with ONVIF optional, and so does a USB webcam.
Mount anywhere from looking straight down (0°) to level with the scene (90°). For doorways, a view from above and in front of the flow keeps people from hiding behind each other.
A person needs to fill at least 3% of the frame’s width. If they look tiny on screen, zoom in or move the camera closer.
Cover every public entrance, including the one from the car park, or the totals will be short.
A camera above and in front of the door separates groups better than one looking across them.
Pay per Camera, per Event or per Month
All prices in Australian dollars, excluding GST. One feed is one camera stream.
Event pass
$195
per feed, per event
One event is one primary location, one name and branding, up to 5 days. Feeds go live 14 days before the first day for set-up and testing; dashboards and the post-event report stay readable for 3 months after.
Always-on
From $39
a feed a month, yearly plan
For venues that count every day. Month to month it is $69 a feed for up to 9 feeds, and less at volume. Every band is on the pricing page.
Free trial
14 days
up to 4 feeds
A card is taken at sign-up. Nothing is charged until day 15, and you can cancel any time before then.
No cameras where you need them? For events, we hire Vision Nodes and the crew to install them.Get an events quote.
Who Uses It
Council library services
Consistent visitor numbers across every branch, for budgets and reporting.
Library events teams
Attendance at programs, author talks and holiday activities.
University and school libraries
Occupancy of study spaces at exam time, shown live to students.
Community centres and halls
The same counts for every council building that runs programs.
Video Stays on Your PC. Only the Numbers Leave.
CrowdSense Desktop analyses the video on the Windows PC it is installed on. What reaches the portal is text: a line was crossed, a zone filled, a queue grew. No video and no images are uploaded, and nothing sent can identify a person.
The software detects people and vehicles so it can count them; it does not identify anyone. No facial recognition, no biometric identification of people. Ever. Your cameras, your recordings and your footage stay on your site, under your control.
Library people counting, Answered
Does it collect any personal information about visitors?
No. The video is analysed on the library’s own PC and only anonymous counts reach the portal. Nobody is identified.
Can it replace our door counters?
For any entrance with a suitable camera, yes. It counts in both directions and reports the same way at every branch.
Can we show occupancy on our website?
Yes. Embed the live occupancy widget on the library website or a screen in the foyer.
Can reports go to council automatically?
Yes. Build the report once in the portal and schedule it, or share a live view with the people who need it.
What does it cost for a branch?
Libraries run on the always-on plan, from $39 a feed a month on the yearly plan ($69 month to month for up to 9 feeds), ex GST. One feed is one camera.
Try It Free on Your Own Cameras
14 days free on up to 4 feeds. Install on a Windows PC, add a camera, draw a line.
